Global Technology Leader’s Success with Whitehall’s SAP Expertise
Delivering Critical SAP Talent for Transformation Projects Across Europe
Key Achievements
- Niche Talent Delivered: Secured specialist S/4HANA resources across Europe, ensuring project milestones were met.
- Seamless Onboarding: Navigated stringent compliance and governance requirements in regulated markets.
- Innovative Support: Introduced salary benchmarking, market insights, and continuous KPI tracking to enhance processes.
Overview
With a history spanning 135 years, this global manufacturer has earned a reputation for innovation, delivering state-of-the-art designs incorporating groundbreaking technology. Their products, trusted by over 100 armed forces worldwide, are complemented by comprehensive 360-degree maintenance services.
To stay competitive, the manufacturer embarked on a £1m+ SAP S/4HANA upgrade across the US and Europe. Facing tight deadlines and regulatory challenges in the US, they required an expert recruitment partner capable of rapidly assembling a high-performing SAP team. Whitehall was selected exclusively to meet this critical need.
Project Roadblocks
The organisation faced several key challenges:
- Resource Shortages: Sourcing niche SAP specialists, particularly for S/4HANA, across Europe proved difficult.
- Stringent Compliance: Projects required candidates to meet strict regulatory and onboarding criteria.
- Evolving Needs: Continuous innovation was needed to support changing project demands and market conditions.
Without the right partner, delays and resource gaps risked derailing project timelines and outcomes.
Our Strategic Approach
Whitehall collaborated closely with the organisation to design and implement a tailored recruitment solution:
- Dedicated Account Management: A single point of contact, supported by a team of resourcers and contractor care consultants, ensured 24/7 support and seamless communication.
- Performance-Driven Recruitment: Key metrics such as candidate quality, contract extensions, and early leaver ratios were tracked and optimised against pre-agreed SLAs and KPIs.
- Proactive Value-Added Services: Salary benchmarking, monthly market analysis, and actionable management information reports supported decision-making and enhanced processes.
This strategic approach allowed Whitehall to consistently deliver the right talent, aligned with the organisation’s technical and cultural needs.
Tangible Results
Over the engagement period, Whitehall delivered exceptional outcomes:
- Placed niche SAP specialists across Europe, particularly in S/4HANA and other hard-to-fill roles.
- Ensured all hires met strict compliance and onboarding requirements.
- Earned consistent praise for delivering high-quality, culturally aligned candidates ahead of schedule.
“If they cannot find a resource, it probably doesn’t exist. Whitehall’s team is highly responsive, realistic, and consistently delivers exceptional SAP talent across Europe.”
– Global SAP Leader
“Whitehall has been instrumental in many of our projects, providing top-tier candidates and adding value with innovative services. Their professionalism and commitment make them a trusted partner.”
Head of Resourcing
