Blue Yonder WMS Technical/Functional Support Analyst

Ref: BBBH62733_1737386858

Blue Yonder WMS Technical/Functional Support Analyst

Whitehall Resources require a Blue Yonder WMS Technical/Functional Support Analyst to work with a key client on an initial 6 month contract.

*This role will involve on site work 5 days per week in Northamptonshire.

*Inside IR35.

Blue Yonder WMS Technical/Functional Support Analyst

Role Description:
Support (Techno-Functional) consultant with 6-12years of experience in supporting Blue Yonder WMS and Redprarie.

Key Responsibilities:
* Work as a support consultant providing techno/functional support for Blue Yonder WMS/Red Prarie WMS
* Work with customer to resolve issue in WMS areas
* Coordinate with BY team to resolve product and performance issues
* Work with integration teams for integration issues
* Lead customer calls and coordinate with offshore teams

Key skills/knowledge/experience:
* 6 – 12 years of BY WMS with experience of support and enhancements
* Strong expertise in MOCA Components, MTF, DDA/Pagebuilder, Reports and labels
* Strong experience in integration of JDA WMS with variety of host and destination systems using JDA Integrator/Connect
* Provide functional support to BAU activities as well, product configuration, troubleshooting, batch monitoring etc.
* Good knowledge of Inbound, Outbound, Warehouse setup etc
* Knowledge of RF devices and label printing
* Knowledge of WMS architecture, key datapoints for Inbound and Outbound Integration with WMS
* Knowledge of support process, SLAs etc
* Proven experience of attending and resolving the critical issues within tight timelines

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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