ServiceNow Architect – SC Cleared

Ref: BBBH68095_1787912473

ServiceNow Architect – SC Cleared

Whitehall Resources are currently looking for a ServiceNow Architect – SC Cleared based in Lancashire for an initial 3 month contract.

*** MUST HOLD ACTIVE SC CLEARANCE ***

*** INSIDE IR35 ***

Role Description:
We are seeking an experienced ServiceNow ITOM Architect to support the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment.

The successful candidate will provide architectural leadership, solution design expertise, and guidance across key ITOM modules while ensuring alignment to ServiceNow best practice and client requirements.

Key Responsibilities:

• Lead architecture and solution design activities for ServiceNow ITOM implementations.
• Define technical architecture for Discovery, Service Mapping, Event Management, Cloud Discovery and CMDB.
• Provide governance and assurance across ServiceNow delivery teams.
• Design scalable and maintainable integrations between ServiceNow and third-party tooling.
• Support estimation, planning and solution approvals.
• Work with customer stakeholders to define requirements and architecture roadmaps.
• Ensure CMDB design supports service visibility, operational processes and reporting requirements.
• Provide technical leadership to developers, administrators and project teams.
• Contribute to bid responses, solution reviews and client presentations where required.
• Essential Skills & Experience
• Proven experience as a ServiceNow Architect.
• Extensive hands-on experience delivering ServiceNow ITOM solutions.

Strong expertise in:

• Discovery
• Service Mapping
• CMDB
• Event Management
• Cloud Discovery
• Operational Intelligence (desirable)
• Experience integrating ServiceNow with enterprise monitoring and infrastructure tools.
• Strong understanding of ITIL and enterprise service management practices.
• Experience designing secure and scalable ServiceNow solutions.
• Excellent stakeholder management and communication skills.

Desirable Skills:

• ServiceNow Certified Technical Architect (CTA), Certified Master Architect (CMA) or Certified System Administrator / ITOM certifications.
• Experience working within regulated or defence environments.
• Experience supporting large-scale ServiceNow transformation programmes.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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