ServiceNow HRSD Design Lead
Ref: BBBH63232_1741188381ServiceNow HRSD Design Lead
Whitehall Resources require a ServiceNow HRSD Design Lead to work with a key client on an initial 5 month contract.
*Fully remote.
ServiceNow HRSD Design Lead
* ServiceNow Certified: CIS HR, HRSD Professional, CSA, CAD
* At least 4+ years of experience as SN HRSD BA
* SN Skills: SN platform architecture & related products. HR scoped applications especially HR Service Portal, Knowledge base, HR Case management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, Data model, Test Automation framework, Reporting
* Ability to lead analysis, design work to provide solutions to business problems
* Ability to present the SN HRSD solution (Global Template, already developed) to business stakeholders and gather requirements. Should be able to answer questions related to SN HRSD.
* Ability to validate requirements, reason out reasons for deviations to Global Template and promote a fit-to-standard approach
* Work with business stakeholders to break down HRSD business requirements into workable SN solution design
* Support all team members with design options in service now HRSD for various topics
* Support dev team during the sprint to solve any design problem
* Work with SN support and QA team on SN related design gaps, defects, tickets, and enhancements
* Share SN design related best practices
* Lead any design work related to new SN features and capability
All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.
Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
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