Contract

ServiceNow Tester

Ref: BBBH63227_1741108032

Cheshire

ServiceNow Tester

Whitehall Resources are currently looking for a ServiceNow Tester based in Cheshire for an initial 6 month contract.

*** INSIDE IR35 ***

Job Spec:
The Test Analyst is responsible for all aspects of the ServiceNow HR Service Delivery solution and owns all test activity. This role will work with the HR organisation, HR journey owners, process owners and various HR teams to support testing of the ServiceNow environment.

Key Accountabilities:
1) Execute plans for test phases based on overall project plan to accommodate all tasks involved

Identify and highlight discrepancies in specifications
Understand dependencies between changes within individual releases
Solutionise problems identified during agile meetings
Identify and communicate risks with project/ test approach
Create risk and query logs
Create test cases/ scripts/ charters/ data sheets/ sample data
Set up and Execute tests and record evidence
Raise defects with appropriate amount of details
Report results/ outcome of testing to project audience
Support the introduction of automation testing into the programme
Conform to established good practice and any appropriate test automation standards
Define test scenarios and create test scripts

Stakeholder Management and Leadership:

Internal Customer Stakeholders include: HR Journey owners, process/service owners
Close collaboration with Business Analysts, Solution architects and Developers on requirements and associated functionality.

Decision-making and Problem Solving:
Candidate needs to effectively test the Colleague Onboarding application and associated portal involving multiple process areas and technical teams.

The candidate must demonstrate

Understanding the business priorities and alter team’s direction/strategy
Highly-motivated team player
Enthusiastic and eager to learn
Demonstrates initiative / Pro-active
Dedicated and reliable
Organized / manages time well
Detail oriented
Strong written and verbal communication skills
Ability to work in a virtual team, across boundaries
Ability to multi-task / self-sufficient
Ability to establish direction and drive progress
Excellent interpersonal skills to foster working relationships with all stakeholders.

Risk and Control Objective:
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification:

Worked on major programmes and coordinated testing
Worked in an environment involving SI partners and vendors
Has experience of testing across multiple business processes (UAT/SIT/technical etc)

Essential Skills/Basic Qualifications:

Working experience in ServiceNow portal
Experience of creating and executing test plans in line with programme delivery plans
Has experience of testing across multiple business processes (UAT/SIT/technical etc)
can engage with stakeholders at all levels of the organisation from all relevant HR/Tech areas
Demonstrates a good end to end understanding of the application of technology to process

Desirable skills/Preferred Qualifications:

Working experience in ServiceNow portal
Working experience in ServiceNow HRSD
Working experience of technologies such as JIRA
Working experience of test technology
Exposure to SDLC (Software Development Life Cycle), Agile methodology, Testing Concepts (e.g Black Box testing, System Testing, Acceptance Testing etc.)“

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.