Quality Manager

Ref: BBBH63064_1739872783

Job Specification:
The Quality Manager works closely with development teams, project managers, and other stakeholders to identify quality-related issues, drive continuous improvement, and enhance the overall reliability, security, and performance.
The Quality Manager plays a critical role in ensuring that an organization consistently delivers high-quality products and services, maintains compliance with industry standards, and drives continuous improvement across all operations.

Strategic Roles and Responsibilities:

· Develop and implement quality control processes, procedures, and policies to ensure that products or services meet or exceed customer expectations.
· Monitor and analyze data related to quality control processes, identifying trends, and making recommendations for improvement.
· Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action
· Used knowledge and experience of building complex IT systems to evangelize, consult with, mentor and audit high-value program and projects.

Functional Roles and Responsibilities
· Ensure that new technologies and systems are thoroughly tested and validated before deployment.
· Establish quality policies, procedures, and standards to ensure consistency and compliance across the organization

Skills:
· Strong leadership skills, with the ability to motivate and inspire team members to achieve business objectives.
· ISO 9001/TickIT, BS 15000/ITIL and CMMI level 2/3 certification preferred.
· Excellent analytical skills, with the ability to analyze data and identify trends.
· Strong communication skills, with the ability to communicate effectively with team members and stakeholders at all levels.
· Attention to detail, with the ability to identify and resolve issues quickly and effectively.
· Strong problem-solving skills, with the ability to think creatively and develop innovative solutions.
· Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously.
· Knowledge of quality control processes, procedures, and policies.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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