Contract

SAP CRM Architect

Ref: BBBH62796_1737973803

Lisbon

SAP CRM Architect

Whitehall Resources currently require an experienced CRM Architect to work with a key client

Scope of Tasks:
The Functional Architect will play a pivotal role in designing, configuring, and delivering an end-to-end S/4HANA Service CRM solution, leveraging the 1-Order framework to address complex business requirements for judiciary processes in Multilateral Banks.

Key responsibilities include:
1- Solution Profile Requirements – Collaborate with technical, functional, and UX teams to align on the delivery of a robust solution utilizing standard 1-Order objects – Perform advanced configuration in 1-Order-either in SAP CRM 7.0 or S/4 Service-ensuring seamless integration with the organization’s business processes.

Demonstrate expertise in the following areas:
* Pricing configuration: Designing flexible pricing solutions for service scenarios.
* Technical Objects Management: Configuring and managing key master data related to equipment and functional locations.
* Characteristics Framework: Leveraging advanced classification and characteristics to enable dynamic and adaptable functionality.
* Define requirements for WRICEF components (Workflows, Reports, Interfaces, Conversions, Enhancements, Forms).
* Validate the design and conduct rigorous testing to ensure successful delivery of the solution.

Additionally, the candidate must have :
* Experience with integration points for SAP S/4 Service, including materials management, procurement, and financial systems.
* SAP Certification in S/4HANA Service or CRM.
* Prior experience with WRICEF development lifecycles, including close collaboration with ABAP and integration teams.

Profile Requirements:
* Leverage deep knowledge of fiduciary processes, especially within Multilateral Development Organizations, to map solution designs to real-world scenarios.
* This includes processes related to procurement, disbursement, and project supervision.
* Engage with business stakeholders to identify pain points and design solutions that align with organizational goals and regulatory requirements.

Key Skills & Requirements:
* Experience in Fiduciary Processes: A comprehensive understanding of fiduciary policies, workflows, and compliance requirements in multilateral development organizations is mandatory.
* Ability to translate complex fiduciary requirements into SAP S/4 functional configurations.
* Power Designer Expertise: Mastery of SAP Power Designer for data modeling, solution design comprehension, and data mapping.
* Ability to interpret and utilize solution design diagrams and schemas to facilitate implementation and testing.
* Functional Testing: Hands-on involvement in functional testing of critical business processes, including procurement, disbursement, and supervision workflows, to ensure solutions meet defined business and operational requirements.
* Collaboration & Communication: Strong interpersonal and collaboration skills to work effectively with cross-functional teams, including UX designers, developers, and business stakeholders.
* Excellent written and verbal communication skills to document requirements, design specifications, and test plans.
* Additionally, candidate must show familiarity with SAP Best Practices for service management processes & demonstrated experience in leading solution design and configuration in similar large-scale, mission-critical implementations.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.