SAP VIM Consultant

Ref: BBBH68351_1790335527

Application Consultant – SAP VIM

Whitehall Resources are currently looking for an Application Consultant – SAP VIM in Sweden, on a remote basis for an initial 3 month contract.

Job spec

The client is seeking an experienced SAP OpenText VIM Technical Consultant to join our Application Support & Maintenance (AMS) team. The consultant will be responsible for providing L2/ L3 production support, troubleshooting complex incidents, performing root cause analysis, implementing enhancements, and supporting the continuous improvement of SAP OpenText Vendor Invoice Management (VIM) solutions.
The ideal candidate should possess strong expertise in SAP VIM configuration, workflow management, invoice capture technologies, and SAP FI/MM integration, with the ability to independently resolve production issues and collaborate with business and technical stakeholders.

Key Responsibilities

Production Support & Incident Management

• Provide L2/L3 support for SAP OpenText VIM production environments.
• Troubleshoot and resolve complex incidents related to invoice processing, workflows, document validation, posting, approvals, and integrations.
• Perform detailed Root Cause Analysis (RCA) and implement permanent fixes.
• Ensure adherence to SLAs for incident, problem, and change management.
• Support hypercare activities, major incidents, and business-critical invoice processing issues.

SAP VIM Configuration & Enhancements

• Configure and maintain:
• Document Types
• Process Types
• Process Options
• Approval Workflows
• Role Determination
• Business Rules
• Exception Handling
• Archive Document Types
• Implement enhancements and change requests aligned with business requirements.
• Support workflow modifications, approval matrix updates, and organizational structure changes.
• Configure Non-PO invoice processing rules, account assignment logic, and approval workflows.

Invoice Processing & Automation
Support end-to-end invoice lifecycle for:

• PO Invoices
• Non-PO Invoices
• Down Payment Invoices
• Credit/Debit Notes
• Configure and troubleshoot automatic derivation logic for:
• G/L Accounts
• Cost Centers
• Internal Orders
• Profit Centers
• Tax Codes
• Monitor and optimize invoice automation and touchless processing rates.

Capture & Integration Support

• Manage and support invoice capture solutions including:
• OpenText Business Center Capture (BCC)
• Information Extraction Service (IES)
• OCR-based invoice ingestion

Troubleshoot invoice ingestion through:

• mail Channels
• OCR Scanning
• Manual Upload
• IDocs
• ArchiveLink
• Coordinate with SAP Basis, ABAP, Infrastructure, and OpenText teams for issue resolution.

Continuous Improvement & Governance

• Identify recurring issues and propose process improvements.
• Participate in solution design discussions and enhancement workshops.
• Maintain technical and functional documentation.
• Support testing activities including SIT, UAT, regression testing, and production deployment validation.
• Train key users and provide knowledge transfer to support teams.

Required Skills & Experience
Functional & Technical Skills

• 2+ years of SAP OpenText VIM experience with overall SAP experience of 7+ years.
• Strong hands-on experience in SAP OpenText VIM implementation and AMS support projects.

Proven expertise in:

• OpenText VIM 7.5/7.6/20.x/23.x
• SAP FI/AP processes
• SAP MM integration
• SAP Workflow
• OpenText Archive Server
• BCC and/or Information Extraction Service (IES)
• Experience with invoice ingestion via OCR, Email, IDoc, Manual Upload, and ArchiveLink.

Strong knowledge of:

• PO/NPO Processing
• Approval Workflows
• Chart of Accounts (CoA)
• Expense Types
• Role Determination
• Exception Handling
• Experience in auto-account assignment and derivation logic for Non-PO invoices.
• Ability to debug and analyze workflow failures, document processing errors, posting failures, and integration issues.

Support & Troubleshooting Skills

• Strong experience handling Sev-1, Sev-2 incidents.
• Experience with RCA preparation and problem management.
• Ability to analyze logs, workflows, document processing chains, and SAP FI posting issues.
• Experience coordinating cross-functional teams for issue resolution.

Nice to Have

• SAP S/4HANA experience.
• VIM Fiori Applications experience.
• OpenText Enterprise Scan / ICC exposure.
• SAP Ariba Invoice Integration.
• SAP Digital Reporting Compliance (DRC).
• e-Invoicing implementation/support experience.
• ABAP debugging knowledge.
• ServiceNow ticket management experience.

Soft Skills

• Excellent communication and stakeholder management skills.
• Ability to work independently in a global AMS environment.
• Strong analytical and problem-solving mindset.
• Experience interacting directly with Accounts Payable business users and finance stakeholders.
• Ability to lead technical discussions and drive issue resolution to closure.

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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