Cisco Telephony & Videoconferencing Engineer – SC Cleared

Ref: BBBH68209_1789115401

Cisco Telephony & Videoconferencing Engineer

Whitehall Resources currently require an experienced Cisco Telephony & Videoconferencing Engineer to work with a key client based in Stevenage.

**Please note this role falls INSIDE IR35 and requires ACTIVE SC Clearance**

**This role is 100% onsite in Stevenage**

Role Description:
* Participate, lead and implement Cisco Telephony & Videoconferencing Projects.
* Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution
* Major incident (qualification, action plan, resolution, RCA, knowledge)
* Problem management
* Ensure the transfer of skills to technicians and engineers.
* Respond to specific customer requests in coordination with the Capgemini Team Leader/SDM.
* Update technical documentation (HLD & LLD) and procedures.
* Perform hardware & configuration tests.
Skills:
* CISCO environment at least 5 years of experience.
* Good knowledge of the Cisco telephony and video conferencing environment.
o Knowledge of Cisco Telephony environment v12.5: (CUCM, Unity Connection, Jabber, IPPhone, …)
o Knowledge of Cisco Video conferencing: CMS, and Cisco video conferencing (endpoints, TMS, …)
* Knowledge of the VMware suite v7/v8.
* Mastery of SIP/H323 protocols.
* Extra Knowledge is a plus:
o Kurmi, Telisca, Real Time Monitoring tool, Prognosis, PeterConnects ecosystems
o Knowledge of WAN/LAN networks and security.
o Systems administration and PC environment would be a plus
English mandatory: International environment so a good level of English is necessary (read, spoken and written).
Soft skills:
* Team worker
* Change adaptability
* Sense of service
* Rigorous
* Curious

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.

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